CrossPanda
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Knowledge base
General
FAQ
0
Getting Started
2
Create a Shopify private app for migration
Purchase Order
Getting started with us
Your account
0
Orders and refunds
Your order
1
Import your orders to CrossPanda
FAQs
Getting started with us
5
What is CrossPanda?
Why should I work with CrossPanda?
What do I have to do to work with you?
Do you have an app for our store?
What is whitelable?
Request Quotations
3
What is your product list?
Where can I request my product quotation?
When will I receive my product quotations?
Purchase stock
2
How can I purchase stock with CrossPanda?
What payment methods do you accept?
Shipping
4
What is your delivery time?
What is your shipping fee?
What if the shipping is delayed?
Can you ship liquid or chemical products?
Fulfillment
2
When will our orders be fulfilled? When will I get tracking numbers?
Can I put a thank you note into the package? What are the fees?
Return & Refund
1
What if my customer want to refund/resend the item?
Gifts and coupons
Gifts
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Privacy policy
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